OUR SHIPPING POLICY
Thank you for choosing Dwarkesh Jewellers. We are committed to providing you with a seamless shipping experience, and part of that commitment includes ensuring the timely and secure delivery of your exquisite jewellery.
Processing Time
All orders are processed within 1-2 business days, excluding weekends and holidays. Please note that during peak seasons or promotional events, processing times may be slightly extended.
Shipping Method
We offer a range of shipping options to cater to your needs. The available shipping methods and estimated delivery times will be displayed during the checkout process. You can choose the option that best suits your preferences.
Domestic Shipping
For orders within India, we partner with trusted carriers to deliver your jewellery securely to your doorstep. Shipping times may vary based on your location and the chosen shipping method.
International Shipping
We proudly offer international shipping to our global customers. International shipping rates and delivery times will be calculated at checkout based on your location.
Shipping Costs
Shipping costs are determined by the weight of your order and the selected shipping method. You can view the shipping charges during the checkout process before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your shipment in real-time.
Customs & Duties
For international orders, please be aware that customs duties and taxes may be applicable upon arrival in your country. These charges are the responsibility of the customer and are not included in the purchase price.
Delivery Issues
In the rare event of a delivery issue or if you have not received your order within the specified timeframe, please contact our customer support team at info@dwarkeshjewellers.com. We will promptly investigate the matter and work towards a resolution.
Returns Due to Shipping Error
If there are any errors in the shipping process resulting in the wrong item being sent or damage during transit, please contact us immediately. We will arrange for a replacement or refund as necessary.
Thank you for choosing Dwarkesh Jewellers.
We appreciate your trust in us, and we are dedicated to delivering your cherished jewellery with care and efficiency. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team at info@dwarkeshjewellers.com.